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“the role of customer service is to mitigate disloyalty by reducing customer effort.”
― The Effortless Experience: Conquering the New Battleground for Customer Loyalty
― The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Darryl’s 2025 Year in Books
Take a look at Darryl’s Year in Books, including some fun facts about their reading.
1,476 books
|
246 friends
1,115 books
|
36 friends
232 books
|
28 friends
41 books
|
62 friends
358 books
|
41 friends
1 book
|
16 friends
4 books
|
229 friends
0 books
|
249 friends
More friends…
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