Harshit Kaushik

“A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth. Authoritarian institutions and marketers have always known this fact.”
― Daniel Kahneman, Thinking, Fast and Slow

“best customer service is no customer service—because the best experience happens when the customer never has to ask for help at all.”
― John Rossman, The Amazon Way: Amazon's Leadership Principles

“It is far better to cannibalize yourself than have someone else do it,”
― Brad Stone, The Everything Store: Jeff Bezos and the Age of Amazon

“I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it's not the answer.”
― Jim Carrey