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Michael Harris

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“The more sure I am that I'm right, the more likely I will actually be mistaken. My need to be right makes it more likely that I will be wrong! Likewise, the more sure I am that I am mistreated, the more likely I am to miss ways that I am mistreating others myself. My need for justification obscures the truth.”
― Arbinger Institute, The Anatomy of Peace: Resolving the Heart of Conflict

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“Visionary companies make some of their best moves by experimentation, trial and error, opportunism, and—quite literally—accident. What looks in retrospect like brilliant foresight and preplanning was often the result of “Let’s just try a lot of stuff and keep what works.”
― Jim Collins, Built to Last: Successful Habits of Visionary Companies

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