Carol M

“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.”
― Ralph G. Nichols

“The word 'listen' contains the same letters as the word 'silent'.”
― Alfred Brendel

“The most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life long quest of the wise.”
― Shannon L. Alder

“Defensiveness is usually someone silently screaming that they need you to value and respect them in disguise. When you look for deeper meanings behind someone’s pain you can then begin to heal not only yourself, but others.”
― Shannon Alder