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Glenn Strueby

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“These were the underdogs, the outsiders, the pariahs, the sinners of his system. But the reason he was so concerned about them was that he felt the quality and strength of his entire system of organization depended on how he treated them. If he treated the pariahs well he would have a good system. If he treated them badly he would have a weak one.”
― Robert M. Pirsig, Lila: An Inquiry Into Morals

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“When she first came here she used to think there was somebody up in those big buildings who knows what's going on here. They would never come down and talk to her. After a while she found out nobody knows what's going on.”
― Robert M. Pirsig, Lila: An Inquiry Into Morals

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“It’s all taking the customer’s money and giving him exactly what he wants and then leaving him poorer than when he started.”
― Robert M. Pirsig, Lila: An Inquiry Into Morals

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“Insanity as an absence of common characteristics is also demonstrated by the Rorschach ink-blot test for schizophrenia. In this test, randomly formed ink splotches are shown to the patient and he is asked what he sees. If he says, 'I see a pretty lady with a flowering hat,' that is not a sign of schizophrenia. But if he says, 'All I see is an ink-blot,' he is showing signs of schizophrenia. The person who responds with the most elaborate lie gets the highest score for sanity. The person who tells the absolute truth does not. Sanity is not truth. Sanity is conformity to what is socially expected. Truth is sometimes in conformity, sometimes not.”
― Robert M. Pirsig, Lila: An Inquiry Into Morals

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“Insanity on the other hand is an intellectual pattern. It may have biological causes but it has no physical or biological reality. No scientific instrument can be produced in court to show who is insane and who is sane. There's nothing about insanity that conforms to any scientific law of the universe. The scientific laws of the universe are invented by sanity. There's no way by which sanity, using the instruments of its own creation, can measure that which is outside of itself and its creations. Insanity isn't an 'object' of observation. It's an alteration of observation itself. There's no such thing as a 'disease' of patterns of intellect. There's only heresy. And that's what insanity really is.”
― Robert M. Pirsig, Lila: An Inquiry Into Morals

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