Nancy Sutton

“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”
― Leo Buscaglia

“We have two ears and one mouth, so we should listen more than we say.”
― Zeno of Citium, as quoted by Diogenes Laërtius

“I've learned to get really good at this - say one thing when I'm thinking about something else, act like I'm listening when I'm not, pretend to be calm and happy when I'm really freaking out. It's one of the skills you perfect as you get older”
― Lauren Oliver, Delirium

“When someone tells you something big, it's like you're taking money from them, and there's no way it will ever go back to being the way it was. You have to take responsibility for listening.”
― Banana Yoshimoto, The Lake