Gregory Jordan

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“Empathy is not something we offer to our customers or our employees from nine to five... (it) is... "a second by second, minute by minute service that [we] owe to everyone if [we] want to call [ourselves] a leader.”
― Simon Sinek, Leaders Eat Last: Why Some Teams Pull Together and Others Don't

tags: empathy

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“Henry Ford summed it up best. "If I had asked people what they wanted," he said, "they would have said a faster horse.”
― Simon Sinek, Start With Why..? Reprint edition: How Great Leaders Inspire Everyone to Take Action !

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