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Expand the pie before dividing it; invent alternative solutions advantageous to both sides before deciding. This is how you go from deadlock to agreement.

Core concerns in negotiations: 1) autonomy: the desire to make your own choices and control your own fate; 2) appreciation: the desire to be recognised and valued; 3) affiliation: the desire to belong as an accepted member of some peer group; 4) role: the desire to gave a meaningful purpose; 5) status: the desire to deel fairly seen and acknowledged.

Principled negotiations - the Harvard method

The challenge is not to eliminate conflict but to transform it. It is to change the way we deal with our differences. Conflict is an opportunity for change.