Gabriela Rivera > Recent Status Updates

I was somewhat lost at reading the first couple of pages of this book. The characters spunded familiar from a previous book. So i stopped and had to dug into my plethora of books. To fond tje one invlving the character of Black Douglas. So im reading it again so i can next follow up withbtjis this book.

Very interesting view of hiw customer service ia applied and viewed from some of the pioneers that shared the same vision with Walt. Great resource. Uts a matter of mentality and effort to strive and be the best at providing customer service. Need to apply this technique