The section on books mostly infuriated me. Couldn’t disagree more with most of her premises although I do agree that “with books, timing is everything”. She at least finally mentioned recycling- I couldn’t believe how often she defaults to the term ‘discard’. She is decidedly classist however and assumes that one can easily rebuy anything discarded that a client has a change of heart about.
— Jan 23, 2018 06:24PM
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