A truth-filled apology has a majestic quality, while a concession lacks that freeing quality. It confuses and frustrates because it doesn’t name specific wrongs, leaving the wrongdoer’s responsibility unclear. Not accepting a concession can lead to further tension. Concessions are short, non-specific, and defensive, as the individual or organization tries to avoid facing consequences and expects immediate escape.
— Jan 16, 2026 05:04AM
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