"why customers buy" - the best chapter in this book so far.
- 3 choices: your product, someone else's product, no product
- emotional value > practical value. Find the question you ask to identify the emotional need.
- A big part of it is how others feel about their decision to buy.
- 2 motivations: desire for gain, fear for loss. Create both.
- Customer needs: Money, Security, Being liked, Status & prestige, Health
— Sep 20, 2024 07:07PM
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