Ask the Author: John Tschohl

“Ask me a question.” John Tschohl

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John Tschohl I get so frustrated with firms focusing on customer service for a few months and even a few years and then drifting back to lousy service. With high employee turnover a company has to make superior customer service a life time committment.
John Tschohl I have been doing this my whole life.
John Tschohl Marketing of my new book, Relentless.
John Tschohl Make sure your book is well written. Marketing is key.
John Tschohl You can share your ideas and vision with the world.
John Tschohl I do something else and then come back to the problem.
John Tschohl When I was speaking once my PowerPoint presentation in front of 8,000 people would not pull up. I had to wing it.

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