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Service Management and Marketing 3e by Christian Grönroos Service Management and Marketing by Christian Grönroos Strategic Management and Marketing in the Service Sector by Christian Grönroos In Search of a New Logic for Marketing by Christian Grönroos Tjänstefiering by Christian Grönroos Service Management and Marketing by Christian Grönroos Strategic Management and Marketing in the Service Sector by Christian Gronroo Management e marketing dei servizi. La gestione del cliente n... by Christian Grönroos An applied service marketing theory by Christian Grönroos Service Quality by Christian Grönroos


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