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Are you Timothy L. Keiningham, author of the books below?
The Wallet Allocation Rule by Timothy L. Keiningham Loyalty Myths by Timothy L. Keiningham Why Loyalty Matters by Timothy L. Keiningham The Customer Delight Principle by Timothy L. Keiningham 钱包分配法则 by Timothy L. Keiningham The Wallet Allocation Rule by Timothy L. Keiningham Service Marketing by Roland T. Rust Profit Maximization Through Customer Relationship Marketing by Lerzan Aksoy Customer Lifetime Value by David Bejou Profit maximization through customer relationship marketing; ... by Ed. by Lerzan Aksoy et al.


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