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Are you Françoise Tourniaire, author of the books below?
The Art of Software Support by Françoise Tourniaire Collective Wisdom by Françoise Tourniaire The Art of Support by Françoise Tourniaire Just Enough Crm by Françoise Tourniaire Selling Value by Françoise Tourniaire Selling Value by Tourniaire, Francoise (April 2, 2010) Paperback by Françoise Tourniaire


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