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The Art of Service: How to Develop, Implement and Enforce ITIL V3 Best Practices
by
4.20 avg rating — 5 ratings
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published
2009
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SaaS 100 Success Secrets - How companies successfully buy, manage, host and deliver software as a service
by
liked it 3.00 avg rating — 5 ratings
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published
2008
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3 editions
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Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil Theory Into Practice
by
4.67 avg rating — 3 ratings
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published
2008
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Disaster Recovery and Business Continuity It Planning, Implementation, Management and Testing of Solutions and Services Workbook
by
really liked it 4.00 avg rating — 3 ratings
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published
2008
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It Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic It Portfolio Management - Ready to Use Bringing Theory Into Action
by
really liked it 4.00 avg rating — 3 ratings
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published
2008
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Help Desk 100 Success Secrets: Helpdesk Need to Know Topics Covering Help Desk Jobs, Help Desk Software, Computer Help Desk, Help Desk Support, Helpdesk Jobs, IT Help Desk and Much More
by
3.33 avg rating — 3 ratings
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published
2008
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3 editions
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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
by
3.50 avg rating — 2 ratings
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published
2008
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Scjp 100 Success Secrets: Success with the Sun Certified Java Programmer (Scjp) Exam, Before and After Passing
by
liked it 3.00 avg rating — 2 ratings
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published
2007
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2 editions
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Ux Ui Design - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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The It Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 Itil Tasks, Functions and Job Descriptions Explained, Detailed and Ready to Use - Bringing Theory Into Practice
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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IT consulting - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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published
2015
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4 editions
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Microsoft Office 365 - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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Hybrid Cloud Computing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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published
2015
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Management Consulting - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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published
2015
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2 editions
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Java Development - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
it was amazing 5.00 avg rating — 1 rating
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published
2015
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2 editions
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Change Management 100 Success Secrets - The Complete Guide to Process, Tools, Software and Training in Organizational Change Management
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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2 editions
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Cloud Computing The Complete Cornerstone Guide To Cloud Computing Best Practices: Concepts, Terms, And Techniques For Successfully Planning, Implementing ... Cloud Computing Technology Second Edition
by
it was amazing 5.00 avg rating — 1 rating
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published
2009
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Itil Practitioner Support and Restore (Ipsr) All-In-One Help Desk Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service Support with Service Desk, Incident Management and Problem Management
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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Itil It Service Management - 100 Most Asked Questions on It Service Management and Itil Foundation Certification, Training and Exams
by
2.50 avg rating — 2 ratings
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published
2008
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2 editions
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Availability Management For It Services Best Practice Handbook Proactively Manage And Maintain Service Levels To Meet Sla Expectations In Reliability, ... Ready To Use Bringing Theory Into Action
by
it was amazing 5.00 avg rating — 1 rating
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It Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to Use Supporting Documents Bringing Theory Into Practice
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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Information Security Management Best Practice Workbook: Implementation and Management Roadmap for Threats, Challenges and Solutions - Ready to Use Supporting Documents Bringing Theory Into Practice
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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2 editions
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The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - Itil Compliant
by
it was amazing 5.00 avg rating — 1 rating
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published
2008
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Disaster Recovery 100 Success Secrets - It Business Continuity, Disaster Recovery Planning and Services
by
really liked it 4.00 avg rating — 1 rating
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published
2008
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2 editions
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Configuration Management 100 Success Secrets - Covering CM Software, Jobs, Plans, Tools, Control, Database, Process and Systems
by
really liked it 4.00 avg rating — 1 rating
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published
2008
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2 editions
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Six SIGMA 100 Success Secrets - The Missing Six SIGMA Green Belt, Black Belt Training, Certification, Design and Implementation Guide
by
really liked it 4.00 avg rating — 1 rating
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published
2008
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2 editions
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Ruby Development - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
really liked it 4.00 avg rating — 1 rating
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Next-Generation Firewalls - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
really liked it 4.00 avg rating — 1 rating
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Capacity Management Handbook, Monitor, Analyze, Tune, Manage Demand and Plan Your Organizations It Capacity Demands Best Practices Handbook - Ready to Use Bringing Theory Into Action
by
really liked it 4.00 avg rating — 1 rating
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published
2008
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Clojure - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
by
really liked it 4.00 avg rating — 1 rating
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4 editions
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