Gerard Blokdijk

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Gerard Blokdijk’s books

Average rating: 3.81 · 154 ratings · 16 reviews · 1,629 distinct works

	The Art of Service: How to Develop, Implement and Enforce ITIL V3 Best Practices 4.20 avg rating — 5 ratings — published 2009	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	SaaS 100 Success Secrets - How companies successfully buy, manage, host and deliver software as a service liked it 3.00 avg rating — 5 ratings — published 2008 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil Theory Into Practice 4.67 avg rating — 3 ratings — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Disaster Recovery and Business Continuity It Planning, Implementation, Management and Testing of Solutions and Services Workbook by Gerard Blokdijk, Ivanka Menken, Jackie Brewster really liked it 4.00 avg rating — 3 ratings — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	It Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic It Portfolio Management - Ready to Use Bringing Theory Into Action by Gerard Blokdijk, Ivanka Menken really liked it 4.00 avg rating — 3 ratings — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Help Desk 100 Success Secrets: Helpdesk Need to Know Topics Covering Help Desk Jobs, Help Desk Software, Computer Help Desk, Help Desk Support, Helpdesk Jobs, IT Help Desk and Much More 3.33 avg rating — 3 ratings — published 2008 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course 3.50 avg rating — 2 ratings — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Scjp 100 Success Secrets: Success with the Sun Certified Java Programmer (Scjp) Exam, Before and After Passing liked it 3.00 avg rating — 2 ratings — published 2007 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Itil Practitioner Support and Restore (Ipsr) All-In-One Help Desk Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service Support with Service Desk, Incident Management and Problem Management by Gerard Blokdijk, Claire Engle, Ivanka Menken it was amazing 5.00 avg rating — 1 rating — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The It Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 Itil Tasks, Functions and Job Descriptions Explained, Detailed and Ready to Use - Bringing Theory Into Practice by Gerard Blokdijk, Ivanka Menken it was amazing 5.00 avg rating — 1 rating — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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