Books by Shep Hyken

Shep Hyken
Average rating 3.91 · 804 ratings · 98 reviews · shelved 3,415 times

Showing 28 distinct works.

	Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone by Shep Hyken (Goodreads Author) 3.91 avg rating — 198 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken (Goodreads Author) 3.94 avg rating — 192 ratings — published 2013 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken (Goodreads Author) 3.88 avg rating — 113 ratings — published 2009 — 14 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty by Shep Hyken (Goodreads Author) 3.95 avg rating — 100 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience by Shep Hyken (Goodreads Author) 3.69 avg rating — 95 ratings — published 2011 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Moments of Magic by Shep Hyken (Goodreads Author) 3.72 avg rating — 43 ratings — published 1993 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	I'll Be Back by Shep Hyken (Goodreads Author) 4.06 avg rating — 17 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Ultimate Customer Service: Customer Service Essentials for Loyal Customers by Made for Success, Shep Hyken (Goodreads Author), Zig Ziglar 4.25 avg rating — 12 ratings — published 2011 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Loyal Customer: A Lesson From a Cab Driver by Shep Hyken (Goodreads Author) 4.67 avg rating — 9 ratings — published 1999 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	I'll Be Back: How to Get Customers to Come Back Again & Again by Shep Hyken (Goodreads Author) 4.10 avg rating — 10 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Engage First: Capture Attention, Build Trust and Drive Real Results by Anders Boulanger, Shep Hyken (Goodreads Author) (Foreword) it was amazing 5.00 avg rating — 4 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Only The Best On Customer Service (Only The Best Series) by Larry H. Winget, Shep Hyken (Goodreads Author) 3.67 avg rating — 3 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Cele mai bune lectii de leadership by Larry Winget, Sam Silverstein, Keith Harrell, Roxanne Emmerich it was amazing 5.00 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Defeating an Internet Boogeyman: Simple Secrets of Reputation & Crisis Management Using Social Media & Web Marketing Strategy (How to Make Money Online ... Media & Web Marketing Strategy Book 2) by Mason Duchatschek, Adam Burns, Will Hanke, Shep Hyken (Goodreads Author) (Foreword) 4.50 avg rating — 2 ratings — published 2014 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Only The Best On Leadership (Only The Best Series) by Shep Hyken (Goodreads Author) 2.67 avg rating — 3 ratings — published 1996	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Hábitos Magmeticos by Shep Hyken (Goodreads Author) it was amazing 5.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times by Raúl Candeloro, Tony Alessandra, Amy Franco, Alice Heiman it was amazing 5.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Hábitos magnéticos by Shep Hyken (Goodreads Author) liked it 3.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Conestoga Networking Set - Updated Set by Shep Hyken (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The 2021 Achieveing Customer Amazement Study: The State of Customer Service and Customer Experience by Shep Hyken (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Cult of the Customer: Create an Amazing Customer Experience That Turns Satis by Shep Hyken (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Hábitos magnéticos: 7 hábitos para crear una experiencia de servicio excepcional by Shep Hyken (Goodreads Author) 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists by Shep Hyken (Goodreads Author), Timothy Andrés Pabon (Narrator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Shep Hyken: The Amazement Revolution : Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience (Hardcover); 2011 Edition by Shep Hyken (Goodreads Author), Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic by Shep Hyken (Goodreads Author), Dr. Tony Alessandra (Narrator) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	6 Tips That Would Enhance Your Customer Service Career by Kelechi Okeke, Shep Hyken (Goodreads Author), Jeff Toister (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Maturing Customer Experience: Operationalising CX for Product Leaders by Tim Thijsse, Maarten Somers (Editor), Ment Kuiper (Editor), Ian Golding (Preface) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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