Books by Jeff Toister

Jeff Toister
Average rating 4.01 · 461 ratings · 34 reviews · shelved 2,172 times

Showing 7 distinct works.

	The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service by Jeff Toister (Goodreads Author) 4.02 avg rating — 329 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It by Jeff Toister (Goodreads Author) 3.92 avg rating — 53 ratings — published 2012 — 12 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills by Jeff Toister (Goodreads Author) 4.03 avg rating — 37 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service by Jeff Toister (Goodreads Author) 4.17 avg rating — 23 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises by Jeff Toister (Goodreads Author) really liked it 4.00 avg rating — 16 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Human Service: The Skills AI Can't Replace by Jeff Toister (Goodreads Author) 3.67 avg rating — 3 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	6 Tips That Would Enhance Your Customer Service Career by Kelechi Okeke, Shep Hyken (Goodreads Author), Jeff Toister (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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