Books by Robert Bacal

Robert Bacal
Average rating 3.73 · 583 ratings · 34 reviews · shelved 2,088 times

Showing 30 distinct works.

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	Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series) by Robert Bacal (Goodreads Author) 3.67 avg rating — 147 ratings — published 2004 — 11 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Performance Management by Robert Bacal (Goodreads Author) 3.34 avg rating — 41 ratings — published 1998 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber. by Robert Bacal (Goodreads Author) 3.90 avg rating — 30 ratings — published 2011 — 8 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series) by Robert Bacal (Goodreads Author) 3.54 avg rating — 26 ratings — published 2003 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Manager's Guide to Performance Reviews by Robert Bacal (Goodreads Author) 3.80 avg rating — 20 ratings — published 2003 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Performance Management 2/E (Briefcase Books Series) by Robert Bacal (Goodreads Author) 3.78 avg rating — 9 ratings — published 2011 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Complete Idiot's Guide(R) to Consulting by Robert Bacal (Goodreads Author) 3.29 avg rating — 7 ratings — published 2002	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Perfect Phrases for Managing Your Small Business by Robert Bacal (Goodreads Author) 3.75 avg rating — 4 ratings — published 2008 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead by Robert Bacal (Goodreads Author) it was amazing 5.00 avg rating — 3 ratings — published 2012 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents by Robert Bacal (Goodreads Author) it was amazing 5.00 avg rating — 3 ratings — published 2013 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Training Needs Assessment - Step by Step Helpcard by Robert Bacal (Goodreads Author) 4.33 avg rating — 3 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Learn To Fight Fair Helpcard by Robert Bacal (Goodreads Author) 4.50 avg rating — 2 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees by Robert Bacal (Goodreads Author) 3.50 avg rating — 2 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Diagnosing Performance Problems Helpcard by Robert Bacal (Goodreads Author) really liked it 4.00 avg rating — 1 rating — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Complete Idiot's Guide To Dealing With Difficult Employees by Robert Bacal (Goodreads Author) liked it 3.00 avg rating — 1 rating — published 2000	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	A Critical Look At Performance Management And Appraisals: Why Don't They Work? by Robert Bacal (Goodreads Author) liked it 3.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	If It Wasn't for the Customers I'd Really Like This Job : Stop Angry, Hostile Customers Cold While Remaining Professional, Stress Free, Efficient and C (Paperback)--by Robert Bacal [2011 Edition] ISBN: 9781452803807 by Robert Bacal (Goodreads Author), Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Giving The Business to Social Media Research by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	One-2-One Training For Small Business Owners Helpcard by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Using Your Head To Manage Conflict (Learn-Bytes Series) by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Uncommon Art And Science Of Giving Feedback by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2013 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	There IS An "I" In Team: How To Be A Great Team Member Mini-Guide by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2013	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How To Deal With A Negative Performance Review: The Kick In The Gut by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2013 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Save Your Relationship By Learning To Fight Fair by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2011 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Performance Management Master Checklist by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Using Your Head To Manage Conflict Helpcard by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Getting The Most From Performance Appraisals For Employees Helpcard by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Progressive Discipline For Addressing Performance Problems Helpcard by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Making Performance Management and Appraisal VALUABLE: Walking The Path Together (Busy Learners Series) by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2014	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Performance Planning For Managers Helpcard by Robert Bacal (Goodreads Author) 0.00 avg rating — 0 ratings — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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