Books by James Merlino

James Merlino
Average rating 3.85 · 140 ratings · 12 reviews · shelved 429 times

Showing 4 distinct works.

	Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare by Craig Clapper, James Merlino, Carole Stockmeier 3.76 avg rating — 91 ratings — published 2018 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino, McGraw-Hill Education by James Merlino 4.23 avg rating — 13 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Obcecados por Servir - Construindo Valor a partir da Experiência do Paciente by James Merlino liked it 3.00 avg rating — 1 rating — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Obcecados por Servir - Construindo Valor a partir da Experiência do Paciente (eBook) (Portuguese Edition) by James Merlino 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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