Mark Hurst > Quotes

“It’s far too rarely stated that the technology industry is not in the business of making people productive. It is only in the business of selling more technology.”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“The overload makes users less productive and more stressed; thus, there’s a need for some solution. Passively ignoring the problem won’t work, since bits are still heavy, even if we pretend not to notice.”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“Bit literacy means letting the bits go; anything else perpetuates the problem.”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“Bits have unique properties, then, that we can use to our advantage: they’re super-small, super-fast, easily acquired and created and copied and shared in near-infinite quantity, protected from the ravages of time, and free from the limitations of distance and space. In practice, though, bits reveal several paradoxes: they’re weightless, but they weigh us down; they don’t take up any space, but they always seem to pile up; they’re created in an instant, but they can last forever; they move quickly, but they can waste our time.”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“The Buddha resides quite as comfortably in the circuits of a digital computer or the gears of a cycle transmission as he does at the top of a mountain. — Robert Pirsig, Zen and the Art of Motorcycle Maintenance”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“del.icio.us”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“boingboing.net.)”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“Changing any organization for the benefit of the customer is difficult and often lonely work.”
― Mark Hurst, Customers Included: How to Transform Products, Companies, and the World - With a Single Step

“that,”
― Mark Hurst, The Lies: A fast paced and unpredictable psychological crime thriller

“What customers say they want is often different from what they actually want.”
― Mark Hurst, Customers Included: How to Transform Products, Companies, and the World – With a Single Step

“Typinator, Typeit4me, or ActiveWords can type the current date on command. (Bit levers are covered in the “other essentials”
― Mark Hurst, Bit Literacy: Productivity in the Age of Information and E-mail Overload

“A method is only as good as its measurable results”
― Mark Hurst, Customers Included: How to Transform Products, Companies, and the World - With a Single Step

“just”
― Mark Hurst, Your Secret: A gripping psychological thriller

“Fucking life. It’s roses for some, dandelions for others.”
― Mark Hurst, The Lies: A fast paced and unpredictable psychological crime thriller

“That’s your problem, not mine.’ ‘You really are a cold-hearted, ruthless bitch when it comes down to it, you know.”
― Mark Hurst, Lies Never Die: The psychological crime thriller sequel to The Lies.