Jacob Morgan > Quotes

“This means knowledge and experience are no longer the primary commodity. Instead, what is far more valuable is to have the ability to learn and to apply those learnings into new and unique scenarios. It's no longer about what you know, it's about how you can learn and adapt.”
― Jacob Morgan, The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization

“bonuses don't really motivate workers. Once they reach a certain baseline salary, money is no longer the main driver. They need something more. Reams have been written about the Millennial generation's hunter for impact and meaning at work. In one way, I think Millennials (and Generation Z) are not so different from the rest of us. They just voice the desires the rest of us have learned to keep quiet.”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

“View AI and technology as partners to your organization.”
― Jacob Morgan, The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade

“While many futurists and business leaders believe that robots and automation are taking jobs from humans, I believe that it's the humans who are takin the jobs away from robots.”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

“Waiting for an experience elicits more happiness than waiting for a material good... When we spend money on experiences, those purchases are also more associated with our identity, connection and social behavior.”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

“If you truly want answers to questions and if you truly want to know what the research says, then conduct your own inside your organization. That's the only way to make business decisions, especially those that pertain to your people.”
― Jacob Morgan

“Satya famously said he wants to move away from having a “know-it-all” culture to a “learn-it-all” culture. He's a big advocate of diversity and inclusion, collaboration instead of ruthless competition, being open minded, encouraging other perspectives and ideas, and of doing good. Instead of the constant infighting that Microsoft was known for, Satya wanted to create a culture based on empathy. One of his first acts as CEO was to ask his employees to read the book “Nonviolent Communication.”
― Jacob Morgan, The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade

“One unexpected finding is that there is a clear relationship between years of experience and happiness at work. In short, older workers tend to be less satisfied. For example, a one‐year increase in years of experience is associated with a 0.6‐point decrease in overall employee satisfaction, after controlling for all other factors. This might reflect learning about the quality of work environments over time. Or perhaps workers become more jaded with their employer as they progress throughout their career.1”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

“People who spend money on experiences instead of things are just happier all around.”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

“Figure 2.2 Enterprise 2.0 business drivers”
― Jacob Morgan, The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools

“The environments that affect the employee experience are the technological, physical, and cultural.”
― Jacob Morgan

“career website Glassdoor. On its blog Mario Nuñez posted an article titled “Does Money Buy Happiness? The Link Between Salary and Employee Satisfaction,” which revealed something quite surprising.”
― Jacob Morgan, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate