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“The question isn’t which framework — it’s whether you’re deploying it as a lens, or as a law.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“Our ability to change is not the problem. Every person who has reached even semi-functional adulthood has navigated more genuine change — in identity, in relationships, in circumstances, in beliefs, in appearance — than any change program they will ever be asked to support.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“The most valuable people in your program are often the ones raising the most uncomfortable questions.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“The plan rides on top of the framework. The framework rides on top of the conversation. The conversation rides on top of the relationship. The relationship is the bedrock — and broadcast cannot reach it.”
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“The most dangerous risks in your program are not on the risk register. They are sitting confidently around the table, mistaking adjacent experience for relevant experience.”
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“The plan is what you believe at the beginning based on conditions of maximum optimism and minimum information.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“If you can’t get the conversations right, no plan and no framework will save you.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“If you read nothing else in this book, read this: you and the people you lead are far better at change than you think.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
“Change is not a message to be broadcast. It is a reality to be constructed, conversation by conversation.”
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“Change that doesn’t connect at the identity level produces compliance but not commitment.”
― Pragmatic Change: A modern pragmatist's guide to leading complex change
― Pragmatic Change: A modern pragmatist's guide to leading complex change
