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“The idea that 20% of the features will get you 80% of the value may well be correct, but it also means that on important tasks, you're giving the customers B-grade experieence where it matters most.”
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“Fun fact: when Microsoft asked their users what they wanted added to Office, they found 90% of the requested features were already there.”
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“There are no tiny features when you’re doing things properly. This is why as a product manager you need a good understanding of what it takes to implement a feature before you nod your head and add it to the roadmap.”
― Intercom on Product Management
― Intercom on Product Management
“If you ask why enough times, eventually you'll work it out and get to the root cause.”
― Intercom on Product Management
― Intercom on Product Management
