Marcella Bremer > Quotes

“True coworkers give each other honest feedback to improve their work.”
― Marcella Bremer, Organizational Culture Change: Unleashing your Organization's Potential in Circles of 10

“It is socially unsafe if you risk being mocked, laughed at, joked about, scaffolded, castigated. In such a disrespectful interaction, people are losing face. The safety issue sometimes irritates managers (in my practice). They argue that no heads are being chopped off. So why would you not be safe? They feel that people should say what they mean anyway. But in a position where you can be ridiculed or punished for expressing ideas, people will hide and hoard information to protect themselves.”
― Marcella Bremer, Organizational Culture Change: Unleashing your Organization's Potential in Circles of 10