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“There’s a wonderful Chinese proverb that says: “When the winds of change rage, some build shelters while others build windmills.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“Be an informer, not a meformer: Focusing less on ourselves and more on engaging and connecting with others Cultivate humility: Admit to our failings and put our successes in perspective Focus on self-acceptance over self-esteem: Know our flaws and choose to like ourselves anyway Tool: Monitor your inner monologue”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“When we sense that leaders aren’t being authentic—whether they’re intentionally misleading us or simply behaving in opposition to their values—we can smell it a mile away. This causes team members to avoid bringing up issues for fear of retribution, as Mulally’s executive team initially did, and reality gets buried under a torrent of excuses and finger-pointing.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“In his book The Telltale Brain, neuroscientist V. S. Ramachandran poetically explains: Any ape can reach for a banana, but only humans can reach for the stars. Apes live, contend, breed and die in forests—end of story. Humans write, investigate, and quest. We splice genes, split atoms, launch rockets. We peer upward . . . and delve deeply into the digits of pi. Perhaps most remarkably of all, we gaze inward, piecing together the puzzle of our own unique and marvelous brain . . . This, truly, is the greatest mystery of all.”
― Insight: The Power of Self-Awareness in a Self-Deluded World
― Insight: The Power of Self-Awareness in a Self-Deluded World
“build two types of trust: trust based on competence and trust based on motive.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“With the right approach and a true ongoing commitment, you can foster a culture that encourages communication and feedback at all levels; one where honesty trumps hierarchy and even the lowest-ranking member feels safe putting problems on the table.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“for a leader to drive a self-aware team. First, if the team doesn’t have a leader who models the way, the process will be seen as insincere or even dangerous. Second, if there isn’t the psychological safety to tell the truth, the chance of candid feedback is almost zero.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“three ways to improve your team’s motive-based trust in you: self-disclosure, demonstrating fairness, and acting with integrity.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“It’s easy to get isolated at the top,” Suttles told me, “But if your team isn’t performing as you’d like, the first place to look is at yourself. If I glance over my shoulder and there’s nobody back there, that’s called feedback. If I glance over my shoulder and people are following me, that’s probably a good sign.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“And don’t bet on hiding anything for long; as Charlene Li, author of Open Leadership, notes, “There is information leakage everywhere.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“see, for leaders in particular, overcoming the MUM effect is only half the battle.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“The best is good enough for me.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“define integrity as having firm and well-articulated principles and acting in a manner that is consistent with them. Integrity is a key ingredient of trust: If your team can’t predict how you’ll behave with relative accuracy, they will feel uneasy.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“people want more than a paycheck for their efforts. They want to know you care about them. They want you to listen to their ideas, be open to their suggestions, and provide them with a good … environment. There’s a common misconception in the workplace. People always feel they have to please the boss. But if a company is to be successful, it has to be the other way around.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“It is most perilous to be a speaker of Truth. Sometimes one must choose to be silent, or be silenced. But if a truth cannot be spoken, it must at least be known. Even if you dare not speak truth to others, never lie to yourself. —FRANCES HARDINGE”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
“when you mess up, ’ fess up, stand up, and clean it up.”
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
― Bankable Leadership : Happy People, Bottom-Line Results, and the Power to Deliver Both
“It’s far easier to feel wonderful and special than to become wonderful and special.”
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It
― Insight: Why We Are Less Self-Aware Than We Think—and What to Do About It





