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Adam Toporek

Goodreads Author

Born

in The United States

Website

https://customersthatstick.com

Twitter

adamtoporek

Genre

Business, Nonfiction, Self Help

Member Since

March 2015

URL

https://www.goodreads.com/adamtoporek

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Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line.

Adam is the author of Be Your Customer's Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, as well as the creator of multiple virtual training courses on customer service and experience. Adam is regularly ranked as a top customer experienc ...more

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How do you deal with writer’s block?

Adam Toporek I no longer allow myself to accept the frame of "writer's block." I look at it more from the standpoint of flow. Some days you're in the zone; some da…moreI no longer allow myself to accept the frame of "writer's block." I look at it more from the standpoint of flow. Some days you're in the zone; some days you're not.

I've found it helps to have multiple pieces of content going at once. Often, if I can't find the flow for one piece of writing, I can for another. A change of scenery, such as going to a coffee shop or out on the patio, is often a good cure.

Past that, if it's time to write, I just write. Keep pushing until the time is up--no matter what comes out.(less)

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How do you get inspired to write?

Adam Toporek Crowded places, the outdoors, and music, in particular The Best of John Coltrane. If I am listening to music while writing, there is probably a 70% or…moreCrowded places, the outdoors, and music, in particular The Best of John Coltrane. If I am listening to music while writing, there is probably a 70% or more chance that this album is playing in the background. At this point, I think I can hum every note of it.(less)

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Adam Toporek’s books

Average rating: 3.86 · 51 ratings · 4 reviews · 2 distinct works • Similar authors

	Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines 3.86 avg rating — 51 ratings — published 2015 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Be Your Customer's Hero : Real-World Tips & Techniques for the Service Front Lines (Paperback)--by Adam Toporek [2015 Edition] ISBN: 9780814449059 by Adam Toporek (Goodreads Author), Unknown Author 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars