Charles Perrow
More books by Charles Perrow…
“Unfortunately, most warning systems do not warn us that they can no longer warn us.)”
― Normal Accidents: Living with High Risk Technologies - Updated Edition
― Normal Accidents: Living with High Risk Technologies - Updated Edition
“Organizational theorists, at least since Burns and Stalker, 1961 and Joan Woodward, 1965 in what came to be called the contingency school, have recognized that centralization is appropriate for organizations with routine tasks, and decentralization for those with nonroutine tasks.”
― Normal Accidents: Living with High-Risk Technologies
― Normal Accidents: Living with High-Risk Technologies
“Engineers speak of a “control loop,” in which the “man in the loop” is the problematical element. This is the human component in a series of sequentially interacting pieces of equipment that control or adjust a function. But when the pilot is suddenly and unexpectedly brought into the control loop (in other words, participates in decision making) as a result of (inevitable) equipment failure, he is disoriented. Long periods of passive monitoring make one unprepared to act in emergencies. The sudden appearance of several alarms, all there for safety reasons, leads to disorientation.”
― Normal Accidents: Living with High Risk Technologies - Updated Edition
― Normal Accidents: Living with High Risk Technologies - Updated Edition
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