Jan Van Bon
|
Foundations of IT Service Management: based on ITIL
—
published
2005
—
7 editions
|
|
|
ITIL® 4 – A Pocket Guide
by |
|
|
ITIL - A Pocket Guide 2011
—
published
2011
|
|
|
ITIL® - A Pocket Guide 2011 Edition
by
—
published
2011
|
|
|
ITIL® V3
by
—
published
2010
|
|
|
ITIL V3 - A Pocket Guide
—
published
2007
|
|
|
IT Service Management: An Introduction
—
published
2002
—
2 editions
|
|
|
ISO 20000: A Pocket Guide
by
—
published
2006
|
|
|
Foundations van ITIL V3
—
published
2007
—
2 editions
|
|
|
Foundations in IT Service Management (German version)
—
published
2006
|
|
Is this you? Let us know. If not, help out and invite Jan to Goodreads.

