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Joey Coleman

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Joey Coleman



Average rating: 4.18 · 1,417 ratings · 113 reviews · 5 distinct works • Similar authors
Never Lose a Customer Again...

4.18 avg rating — 1,117 ratings — 5 editions
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Never Lose a Customer Again...

4.31 avg rating — 154 ratings — 2 editions
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Never Lose an Employee Agai...

4.07 avg rating — 134 ratings — 4 editions
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It's Okay to Feel Sad

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4.75 avg rating — 8 ratings — 2 editions
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Để không mất thêm một khách...

3.50 avg rating — 4 ratings — published 2020
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More books by Joey Coleman…
Quotes by Joey Coleman  (?)
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“If businesses approached their customer interactions in the same way movies approach their audience interactions—figuring out the emotions a customer should have every step of the way—the entire world of business would change.”
― Joey Coleman, Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

“Most customer experience is haphazard at best, with no clear road map or milestones for the customer or the company to follow.”
― Joey Coleman, Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

“Across a wide range of industries, a 5 percent improvement in customer retention rates will yield a 25 to 100 percent increase in profits.”
― Joey Coleman, Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days



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