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Tiffani Bova

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Tiffani Bova

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Born
The United States
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Twitter

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Member Since
June 2018


Tiffani Bova is the global customer growth and innovation evangelist at Salesforce. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. She spent ten years at Gartner, the world’s leading IT research and advisory firm, as a distinguished analyst and research fellow. Her cutting-edge insights have helped Microsoft, Cisco, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies
expand their market share and grow their revenues.

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Quotes by Tiffani Bova  (?)
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“Whatever you do, do it well. Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do. —WALT DISNEY Today, some companies”
Tiffani Bova, Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business

“CONTEXT includes current social and economic conditions, existing product portfolio, competitive landscape, and corporate culture. COMBINATION is the act of selecting key actions that can positively influence outcomes, when done together. SEQUENCE is the act of establishing a priority, order, and timing to those actions.”
Tiffani Bova, Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business

“. A brand promise is what you say about your company, customer experiences will impact what they—customers—say about your company. In principle, customer experience is based on the feelings that arise once customers engage with your products, employees, and various sales, service, and marketing channels. Don’t make the mistake of thinking that because you have a focus on improving CX, you are actually “on the Customer Experience path.”
Tiffani Bova, Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business

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