Vlad Golovach's Blog

The interior of San Zanipolo. By MatthiasKabel — Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=8317417

In 1571 Venice the fire broke in the official church of the Dominican Order, San Zanipolo, known to non-Venetians as Basilica di San Giovanni e Paolo. Among other things burned was a painting by Titian, The Last Supper. It hung in the refectory (simply put, in the cafeteria), and the refectory was a very important place. In addition to the actual consumption of food...

The concept of user experience becomes crystal clear as soon as we replace “product” with the “hotel”.

“UX” stands for everything these days or, in other words, for nothing. UX has become such a broad term that it’s safe to define it as “something about UI, but not coding or programming”. Unfortunately, no one has bothered with codifying UX at the very beginning, fifteen years ago or so, as it has happened with usability. But the real action came later, at the arrival of iPhone, when hordes of...