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Timothy Coombs
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Ongoing Crisis Communication: Planning, Managing, and Responding
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BUNDLE: Ulmer: Effective Crisis Communication 4e + Coombs: Applied Crisis Communication and Crisis Management
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* Note: these are all the books on Goodreads for this author. To add more, click here.
“2018). The crisis history compounding the threat of the current crisis is known as the Velcro effect: Organizations with a history of crises attract additional reputational damage just as Velcro attracts lint (Coombs & Holladay, 2002;”
― Ongoing Crisis Communication: Planning, Managing, and Responding
― Ongoing Crisis Communication: Planning, Managing, and Responding
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