Joe Keohane

“they even speak. But as you sit there across from these people, you start to care what they think or say. You can’t help it. They are right there, after all. You see their eyes, hear their voices, observe their body language, and quickly discover that these are not lesser minds. Their humanity is undeniable. And as they speak, and stubbornly refuse to conform to type, their complexity reveals itself. It’s a world apart from a lot of debate on Facebook or Twitter, where you can say whatever you want without ever having to register the look of pain or anger on the face of the person you’ve insulted, and they can do the same to you, and where likes and clicks and approval from your allies serve as incentives to reduce the complexity of others. Here, however, these are no avatars. And being in the physical company of these individuals both makes for a better conversation and”
― Joe Keohane, The Power of Strangers: The Benefits of Connecting in a Suspicious World