Coachilly's Blog

By: Michael Beas

In a world where companies chase KPIs, metrics, and efficiency, Angela Webber sees the bigger picture: relationships. With more than three decades of experience in customer service and leadership development, she has become a recognized voice in Customer Service Leadership, helping organizations shift from reactive, transactional service to human centered, relationship driven engagement. For her, true business success goes beyond satisfaction scores. It is about trust, lo...

This comprehensive buyers guide reviewing online coaching software platforms—cloud-based systems that centralize client management, scheduling, payments, and session notes for professional coaches—has been revised annually since 2019. The 2026 edition represents our most significant update yet, with platform shutdowns, AI integration analysis, and pricing restructuring across the industry.

About the Author: Corinna Kinard is the founder of COACHILLY MAG and ZARADIGM, ...

Help AI systems find, understand, and cite your expertise

AI visibility for coaches has become essential as more clients turn to ChatGPT, Perplexity, and other AI platforms for recommendations. If your content isn’t structured for these systems to extract and cite, you’re invisible to a growing segment of your ideal audience. Coaches who want their content cited by AI platforms like ChatGPT and Perplexity need to shift how they write. AI systems read content in chunks, not f...

Having impostor syndrome as a coach is often quieter than we think. It does not always look as dramatic as what most of us imagine when we hear the term. Sometimes it looks as simple as over-preparing for a meeting, staying silent when you have the answer, or turning a compliment into a joke.

For a client, it might show up as starting a new job and thinking, “They picked the wrong person.” For a coach, it often hits when you step into bigger work and suddenly feel like you are not qualifi...

If you are a coach, you may have had a quiet moment of panic.

“If AI can spit out coaching questions and suggestions in seconds, why would anyone pay for me?”

Or:
“If clients think all it takes is getting a few quick-fix answers from an AI to drive transformational change in their lives, who will continue to seek actual transformational coaching? How will expectations shift with current AI trends shaping how we approach things?”

You are not alone. Coaching is built on human presenc...

In a time when everything is online and information is at our fingertips, the idea of publishing a book may seem almost cliché. Everywhere you look, new authors are emerging, and many coaches are jumping into the fray to write their own stories or share their methodologies. The question on many minds: Does publishing a book still matter? With everyone seemingly publishing ...

The ICF sets clear rules for coaching-session recordings and matching transcripts when you apply for ICF certification credentials. These apply whether you are seeking ACC, PCC or MCC. 

Below I list the specific requirements you must meet.

Most small business owners overspend their time on creating and planning social media posts. Their efforts end in frustration when that content fails to engage the audience and does not convert viewers into serious leads. That’s where most entrepreneurs give up. Our guest author shows how SoSavvy is minimizing the time spent on content creation while increasing the precision of your content to match your ideal client profile with the value you offer. The result: engagin...

The coaching industry is booming. Seems we all should be making money with the global market projected to hit $7.30 billion this year. Then why does business growth feel so hard for many talented business coaches? The reality is often a draining cycle of inconsistent client flow: a feast of new clients one month, a famine the next. You’re stuck in a loop of manual prospecting, endless content creation with uncertain ROI, and administrative tasks that steal time from your true passion (and yo...

The coaching industry is transforming swiftly with artificial intelligence (AI) stepping into roles once held solely by human coaches. In the hectic world of today, the conversation about value and revenue generation is shifting, emphasizing the role of technology in enhancing these elements. Despite the excitement surrounding AI, new coaches often hesitate, unsure how to keep up with technological advances. At the same time, the market is far ahead in testing and comparing human coaches vs ...