Angela Connor's Blog
January 4, 2013
Researchers salivating over access to Twitter archive from Library of Congress
I just finished reading an update on the Twitter archive at the Library of Congress. The LOC now has the full archive from 2006-2010 which is approximately 170 billion tweets. That’s more than 133.2 terabytes of data. The update includes details about how the data was acquired and the ongoing process of receiving such massive [...]

Published on January 04, 2013 20:49
January 1, 2013
Three out of four Heads of State using Twitter
Looks like President Obama has a great deal of company when it comes to using Twitter to engage citizens. According to a report issued today by The Digital Policy Council, (an international, non-partisan “think tank” on 21st Century Governance) three out of four World Leaders are using Twitter, with accounts set up in their personal name [...]

Published on January 01, 2013 13:44
November 13, 2012
The State of Online Branded Communities
In its fourth annual study of online community performance, member engagement and social media integration, ComBlu has delivered a stellar report that should serve as an eye-opener for brands and those advising brands on their overall social strategies heading into 2013 and beyond. The 2012 State of Online Branded Communities report provides insights on the inner-workings [...]

Published on November 13, 2012 05:10
November 10, 2012
15 tips for those seeking real jobs in social media
Talk to me about something other than Facebook and Twitter. Tell me that you read more than Mashable. What about news? Read any of that lately? Bring some knowledge about user behavior and tell me about a few studies you’ve recently read. Have an opinion about the future. Heck, make a prediction. That shows me [...]

Published on November 10, 2012 17:25
October 12, 2012
Introducing ‘New Media Minutes’
On this blog, I’ve always discussed all things community. For those who have been with me for a long time, you know that I spent three years hard at work building a community at WRAL.com because I shared so much about it and even wrote a book chronicling some of the experiences. This blog was [...]

Published on October 12, 2012 14:17
September 5, 2012
Why I didn’t create a social media crisis for a local restaurant
The PR team at a local restaurant and those in their corporate office have a lot to smile about right now. They could be in the midst of a social media crisis. But because I help clients work through such crises as part of my job, and they were pretty responsive to the situation, I [...]

Published on September 05, 2012 20:47
August 8, 2012
Niche online communities still popular
While everyone is seemingly on Facebook and Twitter, don’t think for a second that there is no room for smaller niche communities that cater to specific areas of interest. New online communities are launching all the time and those that don’t subscribe to the “if you build it they will come” fallacy can be quite [...]

Published on August 08, 2012 19:31
August 6, 2012
What happens on Facebook, rarely stays on Facebook
Doesn’t everyone know this by now? There is probably a 30-45 second window of safety for deleting a post from Facebook without fearing that it has been or will be seen by others. Once you’ve passed that time frame, you may as well keep it up because if you’re anyone of interest, chances are someone [...]

Published on August 06, 2012 20:37
July 26, 2012
Get serious about landing a job in social media
So you want a job in social media? Great. You obviously have what it takes to represent brands in the social space, right? Oh, and you’re an excellent communicator with fantastic verbal and written skills too aren’t you? You know how to deal with conflict, handle crises and respond to irate customers publicly without digging [...]

Published on July 26, 2012 20:09
May 7, 2012
Use your guidelines and your gut
I’m in the process of finishing a short ebook called “Crafting Community Guidelines,” which I started a while back to help first-time community managers with the tall task of community governance. As I went back to make updates and prepare the layout I found a few of my old blog posts that were written when [...]

Published on May 07, 2012 10:53