Sign in with Facebook
Kevin Behr’s Followers (12)
Kevin Behr
More books by Kevin Behr…
“As Stephen Katz, former CISO of Citibank, once said, "Controls don't slow the business down; like brakes on a car, controls allow you to go faster.”
― The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
― The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
“Often, there may be a culture of a hidden reward system that encourages heroics and a "cowboy culture". For instance, one person may work throughout the night for an entire weekend fighting a fire and get rewarded as the hero who saved the day. What is overlooked is that if one person can save the entire boat, one person can probably sink it, too.”
― The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
― The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
“I’ve come across otherwise smart people who are of the mistaken belief that if they hold on to a task, something only they know how to do, it’ll ensure job security. These people are knowledge hoarders. This doesn't work. Everyone is replaceable. No matter how talented they are. Sure it may take longer at first to find out how to do that special task, but it will happen without them.”
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
Topics Mentioning This Author
| topics | posts | views | last activity | |
|---|---|---|---|---|
| The Mystery, Crim...: First Name - Last Name | 18019 | 3494 | 6 hours, 24 min ago |
Is this you? Let us know. If not, help out and invite Kevin to Goodreads.
