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John Smart

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Born

The United Kingdom

Member Since

October 2014

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John Smart’s books

Average rating: 3.8 · 30 ratings · 5 reviews · 49 distinct works

	PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need 4.67 avg rating — 3 ratings — published 2014 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to be a Good Mother-in-Law: Building Loving Relationships with Your Son or Daughter's Spouse and Their Family really liked it 4.00 avg rating — 1 rating — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Lit Windows 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	YOGA FOR BEGINNERS: YOGA FOR BEGINNERS: THE COMPLETE GUIDE ON EVERYTHING YOU NEED KNOW ABOUT THE BOOK AND MORE 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Why People Make Money Mistakes And How To Correct Them Tips And Strategies To Follow 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Shores of Paradise: The life of Sir John Squire, the Last Man of Letters 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Branch Line Memories 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Handbook for Identification of Insects of Medical Importance 0.00 avg rating — 0 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Spectral Sounds 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Tables of time calculated for two hundred years vizt. the XVII. and XVIII. centuries. To which are added Mr. Flamsteed's table of the equation of ... and other usefull tables. By John Smart ... 0.00 avg rating — 0 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

More books by John Smart…

We tend to focus on customer service delivery and ensuring that we have got this right; which is quite understandable, as we know customers will walk if they do not get the right service.

However, you can have the best systems and processes in the world - but these can be copied or bought by your competitors. What really makes the difference is the people - and one of the key differentiators is lea Read more of this blog post »

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