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Robert W. Lucas

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Robert W. Lucas

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Robert W. Lucas’s books

Average rating: 3.54 · 139 ratings · 9 reviews · 23 distinct works

	The Big Book of Flip Charts 3.49 avg rating — 51 ratings — published 1999 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service Skills for Success 3.38 avg rating — 45 ratings — 31 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Creative Training Idea Book: Inspired Tips and Techniques for Engaging and Effective Learning 3.91 avg rating — 11 ratings — published 2003 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service: Building Successful Skills for the Twenty-First Century 4.75 avg rating — 4 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Energize Your Training: Creative Techniques to Engage Learners 4.50 avg rating — 4 ratings — published 2010 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Please Every Customer: Delivering Stellar Customer Service Across Cultures 3.20 avg rating — 5 ratings — published 2011 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Creative Learning: Activities and Games That Really Engage People 3.50 avg rating — 4 ratings — published 2007 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Training Workshop Essentials: Designing, Developing, and Delivering Learning Events that Get Results 4.33 avg rating — 3 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Connect Access Card for Customer Service 4.50 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Make Money Writing Books: Proven Profit Making Strategies for Authors really liked it 4.00 avg rating — 2 ratings — published 2013 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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