Books by Robert W. Lucas

Robert W. Lucas
Average rating 3.54 · 139 ratings · 9 reviews · shelved 579 times

Showing 23 distinct works.

	The Big Book of Flip Charts by Robert W. Lucas 3.49 avg rating — 51 ratings — published 1999 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service Skills for Success by Robert W. Lucas 3.38 avg rating — 45 ratings — 31 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Creative Training Idea Book: Inspired Tips and Techniques for Engaging and Effective Learning by Robert W. Lucas 3.91 avg rating — 11 ratings — published 2003 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service: Building Successful Skills for the Twenty-First Century by Robert W. Lucas 4.75 avg rating — 4 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Energize Your Training: Creative Techniques to Engage Learners by Robert W. Lucas 4.50 avg rating — 4 ratings — published 2010 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Please Every Customer: Delivering Stellar Customer Service Across Cultures by Robert W. Lucas 3.20 avg rating — 5 ratings — published 2011 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Creative Learning: Activities and Games That Really Engage People by Robert W. Lucas 3.50 avg rating — 4 ratings — published 2007 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Training Workshop Essentials: Designing, Developing, and Delivering Learning Events that Get Results by Robert W. Lucas 4.33 avg rating — 3 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Connect Access Card for Customer Service by Robert W. Lucas 4.50 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Make Money Writing Books: Proven Profit Making Strategies for Authors by Robert W. Lucas really liked it 4.00 avg rating — 2 ratings — published 2013 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service: Skills and Concepts for Success by Robert W. Lucas 3.50 avg rating — 2 ratings — published 1996 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Coaching Skills: A Guide for Supervisors by Robert W. Lucas liked it 3.00 avg rating — 2 ratings — published 1994	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Survivor's Family Guide: A Resource for Loved Ones After Your Passing by Robert W. Lucas it was amazing 5.00 avg rating — 1 rating	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Effective Interpersonal Relationships by Robert W. Lucas did not like it 1.00 avg rating — 2 ratings — published 1994 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Job Strategies for New Employees by Robert W. Lucas it was ok 2.00 avg rating — 1 rating — published 1996	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service: Skills for Success: 2026 Release by Robert W. Lucas 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Loose Leaf for Customer Service: Skills for Success: 2026 Release by Robert W. Lucas 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Service by Robert W. Lucas 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How to Be a Great Call Center Representative by Robert W. Lucas 0.00 avg rating — 0 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Connect 1-Semester Access Card for Customer Service by Robert W. Lucas 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	231 Ways to Say I Love You: ...and Mean It by Robert W. Lucas 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Training Skills for Supervisors by Robert W. Lucas 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	People Strategies for Trainers: 176 Tips and Techniques for Dealing with Difficult Classroom Situations by Robert W. Lucas 0.00 avg rating — 0 ratings — published 2005	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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