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Steven Van Belleghem

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June 2021

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https://www.goodreads.com/stevenvanbelleghem

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Steven Van Belleghem's Blog

The expected results are clear: achieve greater customer loyalty and ensure that your customers also become your ambassadors. This is a double win: loyalty helps companies to retain its customers and the existing customers themselves become the main acquisition channel for new customers.

In order to achieve this double win of customer loyalty and ambassadorship, I believe that companies need to tak

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Steven Van Belleghem’s books

Average rating: 3.73 · 1,024 ratings · 108 reviews · 20 distinct works • Similar authors

	When Digital Becomes Human: The Transformation of Customer Relationships 3.83 avg rating — 187 ratings — published 2014 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Conversation Manager 3.76 avg rating — 165 ratings — published 2010 — 15 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Eternal 3.41 avg rating — 140 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Offer You Can't Refuse: What If Customers Want More Than Excellent Service? (Lannoo Campus) 4.05 avg rating — 103 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	De Conversation Company 3.77 avg rating — 107 ratings — published 2012 — 11 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation 3.94 avg rating — 88 ratings — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	De upgrade 3.59 avg rating — 70 ratings — published 2021 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	De ruwe diamant: Meer dan 100 concrete tips om een sterke klantencultuur uit te bouwen 3.78 avg rating — 46 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Hoogverraad (Romy Bell, #3) 3.35 avg rating — 49 ratings — published 2022 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Marketing - De nieuwe principes 3.63 avg rating — 16 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Romy Bell (3 books)
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Steven Van Belleghem (Goodreads Author)

3.45 avg rating — 259 ratings

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A diamond in the rough: Over a 100 specific tips to build a strong customer culture

by Steven Van Belleghem (Goodreads Author)

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Feb 08, 2024 11:42AM

Quotes by Steven Van Belleghem (?)

“If your eyes are facing the internal part of the business, your ass is facing the customer. So keep your eyes on the customer!”
― Steven Van Belleghem, When Digital Becomes Human: The Transformation of Customer Relationships

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