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Hilary Corna

Goodreads Author

Born

Columbus, Ohio, The United States

Website

http://www.HilaryCorna.com/

Twitter

HilaryCorna

Genre

Memoir, Business, Nonfiction

Member Since

August 2011

URL

https://www.goodreads.com/hilarycorna

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Follow on LINKEDIN and INSTAGRAM @HilaryCorna. Join the UNprofessionals community at www.HilaryCorna.com

Hilary Corna is a Host of the UNprofessional podcast, Bestselling Author, Keynote Speaker, and Founder of The Human Way. She is also the former Senior Executive Officer of Toyota Asia Pacific. Leading the UNprofessional community and podcast, she showcases unheard voices in business that #fuckthemold. Her clients have included State Farm Insurance, General Motors and the United Nations Foundation, to name a few. Her reputation as a powerful, energetic and unapologetic keynote speaker has taken her to over 20 countries and more than 1,000 events.

Hilary is on a mission to humanize business. This means highlighting the human and placing an e ...more

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Combine Editions
Hilary Corna’s books

Average rating: 3.8 · 60 ratings · 17 reviews · 2 distinct works

	One White Face: How a Remarkable Leap of Faith Launched a Daring Journey in Self-Discovery 3.80 avg rating — 60 ratings — published 2011 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Kati's Journey by Kati Eberhart, Tonya Eberhart, Hilary Corna (Goodreads Author) (Foreword) 0.00 avg rating — 0 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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477 posts
Hilary Corna's Blog

Business Process Documentation vs. Process Mapping: Why Clarity Comes Before the SOP

When organizations reach out to me for help, one of the first requests I hear is, “We need better business process documentation.”

They want standard operating procedures. Training manuals. Checklists. Documentation that employees can follow consistently. Those are all valuable. But I almost never start there.

The reason is simple: documenting a process doesn’t improve it. Documentation preserves a

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Hilary’s Recent Updates

Hilary Corna wrote a new blog post Business Process Documentation vs. Process Mapping: Why Clarity Comes Before the SOP When organizations reach out to me for help, one of the first requests I hear is, “We need better business process documentation.”They want standard o Read more of this blog post »
Jul 21, 2026 04:33AM · like