Katherine Bouton

“People with hearing loss are hard to live with. For one thing, they’re always telling you how to talk to them. Here are some tips. • Look at them when you speak—almost all hearing-impaired people read lips. Don’t lean into their ear when you talk—they need to see your lips. • Speak in a normal voice and articulate as clearly as possible. Shouting won’t help. Sylvia, the character in Nina Raine’s play Tribes who is going deaf, describes the efforts of the well-intentioned but badly informed: “People yelling in your ear however much you explain, so you literally have to grab their face and stick it in front of you.” • If the hearing-impaired person says “What?” or “Sorry?” don’t simply repeat what you’ve just said. Rephrase it. • If they don’t hear what you’ve said after you’ve repeated it two or three times, don’t say, “Never mind, it doesn’t matter.” To the person who can’t hear it, everything matters. • If you’re in a room with a bright window or bright lights, allow the hearing-impaired person to sit with their back to the light (for lipreading). • Most hearing-impaired people will have a very hard time distinguishing speech over a noisy air conditioner, a humming fish tank, a fan, or anything that whirs or murmurs or rumbles. Don’t try to talk to them when the TV is on, and turn off the background music when they come to visit. • Don’t talk to a hearing-impaired person unless you have their full attention. A hearing-impaired person can’t cook and hear at the same time, no matter how collegial it may seem to join her in the kitchen. • If you’re part of a small group, speak one at a time. At a dinner party or book group, where there may be eight or ten people present, try to have one general conversation, instead of several overlapping small ones. • If you’re at an event—a performance or a church service or a big meeting—give the hearing-impaired person a few moments after the event is over to readjust their hearing—either mentally or manually (changing the program on a hearing aid, for instance). • Never lean into a hearing-impaired person’s ear and whisper in the middle of a performance. They can’t hear you!”
― Katherine Bouton, Shouting Won't Help: Why I—and 50 Million Other Americans—Can't Hear You

“Jay Alan Zimmerman, a composer, turned his hearing loss into the material for Jay Alan Zimmerman’s Incredibly Deaf Musical, a spirited autobiographical account of his adult-onset hearing loss.”
― Katherine Bouton, Shouting Won't Help: Why I—and 50 Million Other Americans—Can't Hear You