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Shari Harley

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December 2012


Shari Harley is a business communication expert. She started her career selling and facilitating effective communication programs for Dale Carnegie Training. She has also served as a business communication trainer for American Century Investments, led leadership development and succession planning for OppenheimerFunds, and taught leadership courses at the University of Denver. Harley holds an MA in applied communication from the University of Denver and a BA in psychology from Washington University in St. Louis, Missouri.

In 2007 Harley left her corporate director job to launch CANDID CULTURE, a business communication training and keynote speaking firm that seeks to bring effective communication back to the workplace, making it easier to giv
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Got Negative Feedback You Disagree With? Get A Second Opinion.

People get defensive when they receive negative feedback. It’s hard not to. Everyone wants to be seen as competent, and when we receive negative feedback, our competence is called into question, so we react.





There are several things you can do to reduce others’ defensiveness and increase receptivity to feedback. Ensure you have a trusting relationship and thus have earned the right to give feedback

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Published on September 07, 2026 08:06
Average rating: 3.91 · 611 ratings · 61 reviews · 3 distinct worksSimilar authors
How to Say Anything to Anyo...

3.91 avg rating — 609 ratings — published 2013 — 8 editions
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How to Say Anything To Anyone

really liked it 4.00 avg rating — 2 ratings
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How to Say Anything to Anyo...

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Got Negative Feedback You Disagree With? Get A Second Opinion.

People get defensive when they receive negative feedback. It’s hard not to. Everyone wants to be seen as competent, and when we receive negative feedb Read more of this blog post »
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