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Mariusz Gromada

Goodreads Author

Born

Poland

Website

https://customerfirst.tech/

Member Since

February 2014

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Mariusz Gromada’s books

Average rating: 5.0 · 27 ratings · 15 reviews · 3 distinct works

	Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth it was amazing 5.00 avg rating — 19 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth it was amazing 5.00 avg rating — 5 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth it was amazing 5.00 avg rating — 3 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Mariusz’s Recent Updates

Mariusz Gromada made a comment on Hubert Tarnowski’s review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth " Thank You! "
Mar 11, 2026 03:39PM · see review
Mariusz Gromada made a comment on Leroy Kegan’s review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth " Thank You "
Mar 04, 2026 09:59PM · see review
Mariusz Gromada liked Leroy Kegan's review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth: "This book is a comprehensive, practical playbook for modernizing customer relationships in the digital age. It directly dismantles the outdated "campaign madness" that exhausts consumers with irrelevant mass marketing. Instead, it advocates for an in" Read more of this review »
Mar 04, 2026 09:59PM · see review
Mariusz Gromada rated a book it was amazing Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth by Mariusz Gromada (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Mar 04, 2026 12:04AM · like
Mariusz Gromada rated a book it was amazing Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth by Mariusz Gromada (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Mar 04, 2026 12:04AM · like
Mariusz Gromada has read Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth by Mariusz Gromada (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Mar 04, 2026 12:04AM · like
Mariusz Gromada made a comment on Ghassan Kayyali’s review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth " Thank You "
Mar 03, 2026 01:35AM · see review
Mariusz Gromada liked Ghassan Kayyali's review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth: "In my field of work, focused on data-driven personalization of customer relations in banking, leaders often share "what" they achieved, rarely share "how" they did it, and almost never share recipes "what you can do to replicate it". I was really amaz" Read more of this review »
Mar 03, 2026 01:35AM · see review
Mariusz Gromada made a comment on Szymon Ferfecki’s review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth " Thank You "
Mar 02, 2026 11:58PM · see review
Mariusz Gromada made a comment on Pawel Jakub Dawidek’s review of Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth " Thank You "
Mar 02, 2026 11:57PM · see review