Mark Horstman
More books by Mark Horstman…
“The purpose of performance communications (and therefore feedback) is to encourage effective future behavior.”
― The Effective Manager
― The Effective Manager
“It's an important managerial rule to never ask a question of your directs if you don't intend to honor their answer.”
― The Effective Manager
― The Effective Manager
Is this you? Let us know. If not, help out and invite Mark to Goodreads.


























