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Lars Kolind’s Followers (2)
Lars Kolind
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Unboss
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published
2012
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8 editions
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The Second Cycle: Winning the War Against Bureaucracy
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published
2006
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11 editions
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Kolind Kuren - Fra bureaukati til vækst
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Bevægelsen
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published
2013
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Vidensamfundet : dagsorden for Danmark i det 21. århundrede
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published
2000
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El segundo ciclo: Cómo seguir creciendo tras haber alcanzado el éxito
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“The most important thing that a company can do for society is to produce and sell products and services that create real value for customers and users, and to do it in the most sustainable way possible.”
― UNBOSS
― UNBOSS
“you have to be willing to give your customer-service staff the freedom to work without a script or specific instructions. If you don’t dare do this, you have to ask yourself why they were hired in the first place if you don’t trust their judgement. And if you don’t show them that level of confidence, you shouldn’t expect much commitment from them in return.”
― UNBOSS
― UNBOSS
“It’s a mathematical fact that if the average number of relationships between people in an organisation increases by 20%, then value generation in the organisation increases by approximately 40%.”
― UNBOSS
― UNBOSS
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