Kati Kleber

“There is something about a good nurse. Having a nursing license and job doesn’t make you a good nurse. Working for 30 years doesn’t make you a good nurse. It’s not about being good at starting IV’s or being best friends with all of the physicians. It’s not about having a commanding presence or knowing all of the answers to the 900 questions you get asked each shift. While all of these things are important, it’s not all there is. Being a good nurse is so much less defined and measurable than that. It isn’t measured in letters after your name, certifications, professional affiliations, or by climbing the clinical ladder. It’s something you feel when you see a good nurse care for their patients. It’s that security you see in their patient’s eyes when they walk in the room to provide care. It’s that sense of safety and security felt by the patient’s family that is so reassuring, they can finally head home for a shower and some sleep, knowing their loved one is being well cared for. Good nurses breathe instinct. They breathe discernment. Good nurses can pick out seemingly insignificant things about a patient, interpret an intricate clinical picture, somehow predict a poor outcome, and bring it to the provider’s attention, literally saving someone’s life. Did you read that? Save someone’s life. I have seen the lives of patients spared because of something that their nurse, their good nurse, first noticed. And then there’s that heart knowledge good nurses have that blows me away even more. They are those nurses who always know the right thing to say. They know how to calm an apprehensive and scared mother enough to let them take care of her son. They know how to re-explain the worst news a husband is ever going to hear because it didn’t quite make sense when the doctor said it 15 minutes ago. And they know how to comfort him when they see it click in his mind that his wife is forever gone.”
― Kati Kleber, Becoming Nursey: From Code Blues to Code Browns, How to Care for Your Patients and Yourself